Process Excellence

Process excellence is about process effectiveness and efficiency. In the last few decades companies have adopted a host of different approaches to improving the quality and efficiency of their output from, Total Quality Management, to Business Process Reengineering, Lean, Six Sigma, Business Process Management, and many more.

What all these methodologies have in common is a focus on process – an activity through which something – whether tangible or intangible – is transformed into something else. At its most fundamental level, process excellence is not about a methodology, it is about improving the way that businesses create and deliver value to their customers.

Visibility and agility are essential in managing an organization’s workflow. Every business revolves around a core set of processes designed to meet any number of objectives. But while these processes are integral components to operations, they’re often burdened with redundancy, inefficiency, and inflexibility. Business Process Management (BPM) like iGrafx platform provide an organized approach to process management that allows companies to solve strategic business issues in a cost-effective manner.

The advantages of BPM are often overlooked and the indicators that a company may need it are frequently dismissed. Businesses often assume that certain operational annoyances are simply to be expected, not considering that they could be easily addressed with the appropriate BPM solution.

Some major indicators that your business could benefit from a BPM solution are:

  1. Needing to log in to multiple systems for any given job.
  2. Integration frequently being a headache.
  3. Too many information silos.
  4. Loss of process visibility once it leaves a given department.
  5. Different departments with different systems for the same purpose.

iGrafx is the world leader in digital transformation software solutions. iGrafx help more than 2/3 of the Fortune 100 and over 10,000 customers around the world successfully execute their most critical strategic initiatives. Whatever the form of transformation, from customer journeys to corporate compliance to automating business processes, iGrafx ensures that goals are prioritized and executed, and ROI is achieved.

Read more on how we work with the iGrafx software.

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